This explains what information Hartane collects when you visit the site, buy the template or email us, who helps us handle it, and what you can ask us to do.
In short
- We collect what we need to take your payment, deliver the template, email you and support you.
- Stripe takes your card details. We never see your full card number.
- Vercel, Resend, Notion, Stripe and our email forwarding service handle data for us.
- We do not sell your information and we do not run advertising trackers.
- Marketing email only with your consent, with an unsubscribe link and our postal address.
- Ask us at hello@hartane.com to see, correct or delete your information.
1. Who is responsible
[Legal name of the seller and state, e.g. Firaol Hassen, sole proprietor, or the LLC name: Firaol to confirm] ("Hartane", "we") runs hartane.com and sells the Hartane Notion template. Postal address: 223 NE Glisan, Portland, OR 97204, United States. Contact for anything in this policy: hello@hartane.com.
2. What we collect and why
| What | When | Why |
|---|---|---|
| Name, email, billing details you enter at checkout | When you buy | To take payment, deliver the template, send a receipt, and keep sales records. |
| Email address and what you write to us | When you email us or book the call | To answer you and give support. |
| Notes from the 30-minute call; feedback; optional review | If you take part | To improve Hartane. We publish a review only with your written OK. |
| Email delivery records (sent, delivered, bounced, spam complaint, unsubscribe) | When we email you | To make sure email works and to stop emailing people who opt out or whose address bounces. |
| Technical request data (IP address, browser type, pages requested) | When you visit hartane.com | To serve and secure the website. Our host keeps standard server logs. |
We do not receive your full card number. Stripe collects and stores it. We do not use advertising cookies or tracking pixels on the landing page. [Confirm before launch: no analytics, cookies or pixels have been added].
3. Who handles your information for us
We use these service providers. Each has its own privacy policy.
| Provider | What they do |
|---|---|
| Stripe | Payments, receipts, refunds, fraud checks. Stripe receives your payment details and billing information. |
| Vercel | Hosts hartane.com and our order and email software. Receives website request data. Also hosts our domain name records. |
| Resend | Sends our emails from hartane.com (receipts, delivery link, onboarding, and, only with your consent, news). Receives your email address, the message, and delivery events. |
| Notion | Our internal workspace, where we keep customer records, email outbox, event logs and support notes. Contains your name, email and what you tell us. |
| ImprovMX (email forwarding) | Passes mail sent to hello@hartane.com on to our own inbox. It handles the messages you send to us. |
| Gmail / Google | Our own inbox, where forwarded messages arrive. |
We do not sell your personal information. We do not share it for advertising. We may disclose information if the law requires it, or to protect our rights, or if the business is sold (we would tell you).
4. Email, and your choices (CAN-SPAM)
- Transactional email (receipt, your download link, refund confirmation, support replies) is sent because you bought or asked. You cannot opt out of these while you have an active order.
- Marketing email (newsletters, offers) is sent only if you agreed. Every one has an unsubscribe link, an honest From name and subject line, and our postal address (223 NE Glisan, Portland, OR 97204, United States). We honour unsubscribes quickly and no later than 10 business days.
- If an address bounces permanently or you report us as spam, we stop emailing it.
5. How long we keep things
- Order and payment records: as long as the law and our accounting require.
- Support emails and call notes: [proposed: up to 2 years after your last contact].
- Email delivery logs: [proposed: up to 12 months].
- Opt-out and do-not-contact records are kept so we can honour them.
6. Your choices and requests
You can ask us to tell you what we hold about you, correct it, delete it, or stop contacting you. Email hello@hartane.com from the address you used with us. We may need to confirm it is you. We aim to answer within 45 days. We may keep what the law requires us to keep (for example payment records).
7. Security
We use reputable providers and keep access keys in secure settings, not in public pages. No system is perfectly secure, so we cannot promise absolute security. If something affecting your information goes wrong, we will tell you as the law requires.
8. Children
Hartane is for businesses and adults. It is not meant for anyone under 18, and we do not knowingly collect information from children.
9. United States only
The pilot is open to buyers in the United States. Our providers may process data in the United States and other countries. We are not offering the pilot to buyers in the EU, UK or elsewhere, so this policy is not written for those laws. If we open to those regions we will update it first.
10. Changes
If we change this policy we will update the date at the top. For changes that matter to you, we will email customers.
11. Contact
hello@hartane.com · 223 NE Glisan, Portland, OR 97204, United States